MTN Ghana has confirmed that a recent cybersecurity incident has affected the data of approximately 5,700 of its customers.
MTN Ghana Confirms Cybersecurity Incident Affecting Customer Data
MTN Ghana has announced that it recently experienced a cybersecurity issue. According to the company, around 5,700 customers may have had their personal data affected.
The company says that their systems are still working normally, and they are watching their network closely. MTN is working with cybersecurity experts to investigate the incident and understand what happened.
Even though the investigation is still ongoing, MTN has shared a few important safety tips for customers:
- Be careful with unexpected messages and links.
- Use strong and different passwords for your accounts.
- Do not share personal information like passwords or PINs through phone calls, messages, or emails.
- Update your banking and MTN apps regularly.
- Turn on two-factor authentication if available.
- You can also ask for a fraud alert with credit bureaus to stay safe.
MTN has promised to contact customers whose data was affected. They also assured everyone that they are taking this issue seriously and will keep working to protect their systems and customers’ privacy.
The company understands that this news might worry some people. They are committed to being open and will share updates as they learn more. Anyone with questions can call their customer support number: 100.
About MTN Ghana
MTN Ghana is a major mobile service provider in the country. They offer services like Pay As You Go, monthly plans, and mobile money. MTN Ghana is part of the bigger MTN Group, which operates in many countries and focuses on using digital tools to improve lives across Africa.
