Learning materials

Communication Skills Questions And Answers

  1. Which of the following best describes communication?
    A. Passing information between machines
    B. Exchange of information between individuals or groups
    C. Speaking loudly to be heard
    D. Reading silently without feedback
  2. Which of these is NOT a form of communication?
    A. Verbal
    B. Non-verbal
    C. Written
    D. Accidental
  3. In academic communication, which skill is MOST essential?
    A. Guessing
    B. Critical thinking
    C. Gossiping
    D. Avoiding questions
  4. Which is a major barrier to communication?
    A. Good listening
    B. Noise
    C. Feedback
    D. Clarity
  5. One important way to overcome communication barriers is:
    A. Avoiding feedback
    B. Speaking only once
    C. Using clear language
    D. Ignoring the audience
  6. Which of the following is NOT a type of reading?
    A. Intensive
    B. Extensive
    C. Redundant
    D. Skimming
  7. Reading quickly to get the main idea is called:
    A. Scanning
    B. Intensive reading
    C. Skimming
    D. Analytical reading
  8. Reading to find specific information is known as:
    A. Extensive reading
    B. Skimming
    C. Scanning
    D. Critical reading
  9. Which strategy enhances critical reading skills?
    A. Reading without questions
    B. Generating questions while reading
    C. Avoiding note-taking
    D. Memorising only titles
  10. Analytical reading requires:
    A. Evaluating and interpreting ideas
    B. Ignoring arguments
    C. Reading only headlines
    D. Avoiding discussion
  11. Which is an effective note-taking method?
    A. Writing only key words
    B. Cornell method
    C. Memorisation without notes
    D. Copying every word
  12. Which of these is NOT a time management tool?
    A. Daily routine chart
    B. To-do list
    C. Random guessing
    D. Calendar
  13. The first step in the writing process is:
    A. Revising
    B. Editing
    C. Publishing
    D. Prewriting
  14. The stage where you check grammar and spelling in writing is:
    A. Drafting
    B. Editing
    C. Prewriting
    D. Brainstorming
  15. Which type of writing presents both sides of an issue?
    A. Descriptive
    B. Narrative
    C. Argumentative
    D. Expository
  16. Paraphrasing means:
    A. Copying word-for-word
    B. Restating ideas in your own words
    C. Using direct quotes
    D. Skipping information
  17. Which is an example of plagiarism?
    A. Using your own idea
    B. Using someone’s work without credit
    C. Summarising your notes
    D. Quoting with reference
  18. In APA referencing, the year of publication is placed:
    A. After the author’s initials
    B. After the author’s name
    C. At the end of the sentence
    D. Before the title
  19. Which is an in-text citation?
    A. A bibliography list
    B. (Kofi, 2021)
    C. Title page
    D. Footnote only
  20. Which of the following is a non-verbal form of communication?
    A. Writing
    B. Facial expression
    C. Email
    D. Speech
  21. Skimming is MOST useful when:
    A. Reading for deep understanding
    B. Previewing material quickly
    C. Memorising details
    D. Checking spelling
  22. Which barrier is caused by language differences?
    A. Emotional
    B. Physical
    C. Semantic
    D. Cultural
  23. Which of these is NOT a component of academic writing?
    A. Introduction
    B. Body
    C. Conclusion
    D. Gossip
  24. Which reading strategy is suitable for exams?
    A. Skimming only
    B. Combination of scanning and intensive reading
    C. Avoiding reading
    D. Reading only questions
  25. An effective listener should:
    A. Interrupt often
    B. Give feedback
    C. Avoid eye contact
    D. Ignore the speaker
  26. Which of these is NOT a barrier to communication?
    A. Noise
    B. Active listening
    C. Cultural differences
    D. Language problems
  27. Time management helps students:
    A. Sleep more
    B. Meet deadlines
    C. Avoid work
    D. Play longer
  28. Which type of writing tells a story?
    A. Narrative
    B. Expository
    C. Argumentative
    D. Descriptive
  29. Which is the correct order of the writing process?
    A. Drafting → Prewriting → Editing → Publishing
    B. Prewriting → Drafting → Revising → Editing → Publishing
    C. Editing → Revising → Prewriting → Publishing
    D. Drafting → Revising → Prewriting → Publishing
  30. Which tool is best for creating a bibliography?
    A. Calculator
    B. Reference manager software
    C. Dictionary
    D. Grammar checker

Which is an example of formal communication?
A. Chatting with friends
B. Writing an official report
C. Sending memes
D. Telling jokes

  1. Which is NOT a function of communication?
    A. Informing
    B. Persuading
    C. Confusing
    D. Instructing
  2. Eye contact in communication usually signals:
    A. Dishonesty
    B. Confidence
    C. Disinterest
    D. Anger
  3. Which type of reading is done for pleasure?
    A. Intensive
    B. Extensive
    C. Skimming
    D. Critical
  4. A thesis statement is usually found in:
    A. Conclusion
    B. Body paragraph
    C. Introduction
    D. Appendix
  5. Which of these is a characteristic of good academic writing?
    A. Vagueness
    B. Clarity
    C. Gossip
    D. Exaggeration
  6. Which punctuation mark ends an interrogative sentence?
    A. Period
    B. Exclamation mark
    C. Question mark
    D. Comma
  7. A daily routine chart helps in:
    A. Organising time effectively
    B. Playing games
    C. Avoiding work
    D. Forgetting tasks
  8. Which is an example of active listening?
    A. Nodding
    B. Paraphrasing
    C. Asking questions
    D. All of the above
  9. The main purpose of citation is to:
    A. Confuse readers
    B. Give credit to sources
    C. Hide information
    D. Increase word count
  10. Which is NOT a step in note-taking?
    A. Listening
    B. Guessing answers
    C. Writing key points
    D. Reviewing notes
  11. Which is the BEST definition of scanning?
    A. Reading deeply for meaning
    B. Looking quickly for specific information
    C. Reading aloud
    D. Memorising
  12. Which of these is NOT a barrier to communication?
    A. Physical noise
    B. Cultural differences
    C. Effective feedback
    D. Language barriers
  13. Which is an advantage of group discussion?
    A. Wasting time
    B. Sharing ideas
    C. Increasing gossip
    D. Avoiding tasks
  14. Which writing type explains how something works?
    A. Narrative
    B. Descriptive
    C. Expository
    D. Argumentative
  15. Which is the first step in time management?
    A. Sleeping
    B. Setting priorities
    C. Avoiding deadlines
    D. Guessing tasks
  16. Which referencing style is widely used in education and psychology?
    A. MLA
    B. Chicago
    C. APA
    D. Harvard
  17. Which is NOT an example of non-verbal communication?
    A. Gestures
    B. Facial expressions
    C. Emails
    D. Posture
  18. Which reading strategy is best for research?
    A. Skimming only
    B. Combining scanning and critical reading
    C. Guessing
    D. Reading backwards
  19. Which of these improves classroom communication?
    A. Speaking unclearly
    B. Using inclusive language
    C. Ignoring questions
    D. Using jargon unnecessarily
  20. In the writing process, revising involves:
    A. Correcting spelling
    B. Improving content and structure
    C. Publishing work
    D. Brainstorming ideas
  21. Which is a good practice in paraphrasing?
    A. Changing a few words
    B. Rewriting the idea in your own style
    C. Copying and pasting
    D. Ignoring meaning
  22. Which is NOT a purpose of academic writing?
    A. Persuasion
    B. Explanation
    C. Spreading rumours
    D. Description
  23. Which is a barrier caused by negative emotions?
    A. Physical
    B. Psychological
    C. Semantic
    D. Cultural
  24. Which tool helps detect plagiarism?
    A. Grammar book
    B. Turnitin
    C. Calculator
    D. Thesaurus
  25. Which reading type focuses on understanding every detail?
    A. Intensive reading
    B. Skimming
    C. Scanning
    D. Critical reading
  26. Which is a feature of critical reading?
    A. Blind acceptance
    B. Questioning the text
    C. Memorising only
    D. Avoiding analysis
  27. Which is an advantage of effective listening?
    A. Misunderstanding
    B. Better understanding of messages
    C. More confusion
    D. Wasting time
  28. Which of the following is an example of formal writing?
    A. Text message to a friend
    B. Business proposal
    C. Personal diary
    D. Joke book
  29. The process of changing ideas into words is called:
    A. Decoding
    B. Encoding
    C. Feedback
    D. Transmission
  30. Which is the correct APA format for a book reference?
    A. Author, Title, Year, Publisher
    B. Author. (Year). Title. Publisher.
    C. Title. Author. Year. Publisher.
    D. Author. Title. Publisher. Year.
  31. Which is NOT part of the communication process?
    A. Sender
    B. Receiver
    C. Message
    D. Silence only
  32. In-text citations are important because they:
    A. Show the source of ideas
    B. Hide plagiarism
    C. Confuse readers
    D. Increase page length
  33. Which tool can help organise references?
    A. Paint
    B. Zotero
    C. Photoshop
    D. Calculator
  34. Which barrier is caused by poor technology?
    A. Semantic
    B. Technical
    C. Cultural
    D. Emotional
  35. Which type of sentence expresses strong feelings?
    A. Declarative
    B. Interrogative
    C. Exclamatory
    D. Imperative
  36. Which is a method of summarising?
    A. Identifying main ideas and key points
    B. Copying the whole text
    C. Avoiding reading
    D. Guessing meanings
  37. Which reading style helps in learning vocabulary?
    A. Skimming
    B. Extensive reading
    C. Scanning
    D. Skipping
  38. Which is a principle of effective writing?
    A. Ambiguity
    B. Clarity
    C. Vagueness
    D. Redundancy
  39. Which is the act of giving meaning to received messages?
    A. Encoding
    B. Decoding
    C. Sending
    D. Feedback
  40. Which is NOT a form of academic dishonesty?
    A. Cheating
    B. Proper referencing
    C. Plagiarism
    D. Fabrication
  41. Which punctuation mark is used to show possession?
    A. Comma
    B. Apostrophe
    C. Colon
    D. Dash
  42. Which is an example of inclusive language?
    A. Using gender-neutral terms
    B. Using stereotypes
    C. Using slang
    D. Using jargon
  43. Which is the last stage of the writing process?
    A. Revising
    B. Drafting
    C. Publishing
    D. Editing
  44. Which is NOT a function of non-verbal communication?
    A. Reinforcing verbal messages
    B. Replacing verbal messages
    C. Contradicting verbal messages
    D. Creating written records
  45. Which reading type is suitable for quick decision-making?
    A. Intensive
    B. Skimming
    C. Critical
    D. Extensive
  46. Which is a physical barrier to communication?
    A. Language difference
    B. Poor hearing
    C. Negative attitude
    D. Jargon
  47. Which is the best way to improve vocabulary?
    A. Avoid reading
    B. Read widely and regularly
    C. Memorise without context
    D. Use only a dictionary
  48. Which of these is NOT a step in critical writing?
    A. Analysis
    B. Copying
    C. Evaluation
    D. Interpretation
  49. Which reading style compares and contrasts ideas?
    A. Skimming
    B. Critical reading
    C. Scanning
    D. Extensive reading
  50. Which skill is MOST important in note-making?
    A. Writing everything heard
    B. Selecting key points
    C. Guessing
    D. Ignoring structure
  51. Which sentence is correctly punctuated?
    A. its raining today.
    B. It’s raining today.
    C. Its raining, today.
    D. Its raining today
  52. Which is a barrier due to cultural differences?
    A. Noise
    B. Different interpretations of gestures
    C. Poor lighting
    D. Weak signals
  53. Which is the correct APA in-text citation for two authors?
    A. (John and Peter, 2019)
    B. (John & Peter, 2019)
    C. (John with Peter, 2019)
    D. (John plus Peter, 2019)
  54. Which is an example of feedback in communication?
    A. Asking a clarifying question
    B. Sending a letter
    C. Posting on social media
    D. Reading a book
  55. Which type of paragraph develops a single idea fully?
    A. Mixed paragraph
    B. Unified paragraph
    C. Random paragraph
    D. Irrelevant paragraph
  56. Which is a quality of a good listener?
    A. Interrupting often
    B. Paying attention
    C. Avoiding eye contact
    D. Guessing meaning
  57. Which reading strategy helps in predicting content?
    A. Previewing
    B. Skipping
    C. Copying
    D. Avoiding
  58. Which is an ethical way to use other people’s work?
    A. Citing sources
    B. Copying without reference
    C. Paraphrasing without credit
    D. Fabricating data
  59. Which is NOT a type of citation?
    A. In-text
    B. Footnote
    C. Endnote
    D. Headline
  60. Which is an example of a declarative sentence?
    A. The sun rises in the east.
    B. Where is the sun?
    C. How beautiful the sunrise is!
    D. Rise now!
  61. Which is a good method of organising study time?
    A. Avoiding schedules
    B. Using a timetable
    C. Guessing study times
    D. Studying randomly
  62. Which is NOT a barrier to academic communication?
    A. Poor study habits
    B. Distractions
    C. Lack of clarity
    D. Active participation
  63. Which skill is necessary for exam preparation?
    A. Sleeping in class
    B. Effective note-taking
    C. Ignoring lectures
    D. Relying only on friends
  64. Which is the correct definition of plagiarism?
    A. Using own ideas
    B. Using someone else’s work without acknowledgment
    C. Summarising your notes
    D. Quoting with permission
  65. Which is the purpose of punctuation in writing?
    A. Clarify meaning
    B. Confuse readers
    C. Add decoration
    D. Make text longer
  66. Which is a digital tool for academic research?
    A. Facebook memes
    B. Google Scholar
    C. Video games
    D. TikTok trends
  67. Which of these is NOT a reading purpose?
    A. Gaining knowledge
    B. Enjoyment
    C. Avoidance
    D. Research
  68. Which is a recommended way to start an academic essay?
    A. With gossip
    B. With a clear introduction and thesis statement
    C. With unrelated jokes
    D. With random facts
  69. Which is an important benefit of good communication skills for teachers?
    A. Avoiding student questions
    B. Improving teaching effectiveness
    C. Encouraging misunderstandings
    D. Reducing interaction

ESSAY QUESTIONS

  1. Explain the following reading techniques, giving appropriate examples for each:
    a) Intensive Reading
    b) Extensive Reading
    c) Skimming
    d) Scanning
  2. Examine 4 importance of communication skills in teaching and learning.
  3. Explain how cultural differences can affect communication and suggest ways to ensure understanding.
  4. Explain the concept of communication.
  5. Describe the steps involved in writing an effective academic essay.
  6. Explain the role of effective communication in academic and professional settings.
  7. Discuss the main barriers to communication and suggest practical ways to overcome them.
  8. Describe the key differences between verbal and non-verbal communication, giving examples of each.
  9. Explain the process of communication using a suitable communication model.
  10. Discuss 5 importance of listening skills in effective communication.

Amos Famouz

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