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Have you misplaced your MTN SIM card and can’t find time to go to the nearest office for a replacement? Worry not, ghedupro.com guides you through the process of replacing a lost MTN SIM card online in this article.
Losing your SIM card is frustrating, but MTN offers a solution through the E-seek Customer Portal for replacing misplaced SIM cards.
To replace your lost MTN SIM card online, buy a new or blank SIM card and follow these steps. It’s recommended to use a computer for this process.
1. Visit
https://mtncustomeronlinerequest.mtn.com.gh/
2. Enter your phone number
3. Select the SIM unavailable option
4. Choose SIM SWAP REQUEST
5.Generate forms
6. Enter your bio data details
7. Proceed to submit your answers
8. Receive an SMS with the Ticket Number
Note: If the request isn’t completed after 24 hours, follow up with the Ticket Number via our digital channels.
